GymSquire Terms & Conditions
Version 2.1
Last updated: 14 September 2026
These Terms & Conditions (“Terms”) govern your access to and use of the GymSquire mobile application, artificial-intelligence features and all related services operated by GymSquire (collectively, the “Services”).
Please read these Terms carefully before creating an account, purchasing a subscription or using GymSquire.
By creating an account, purchasing a subscription or otherwise accessing or using the Services, you confirm that you have read, understood and agree to be legally bound by these Terms.
If you do not agree to these Terms, you must not create an account, purchase a subscription or use the Services.
Nothing in these Terms excludes or limits any legal rights that cannot lawfully be excluded or limited.
1. Definitions
In these Terms:
“AI Coach” means the artificial-intelligence coaching assistant and related AI-powered features made available through GymSquire.
“Apple” means Apple Distribution International Ltd. and/or the relevant Apple entity operating the App Store and Apple In-App Purchase for the user’s storefront, as applicable.
“Content” means text, images, workouts, exercise data, meal suggestions, custom workouts, graphics, software, audio, logos and any other material made available through the Services.
“GymSquire”, “we”, “our” or “us” means GymSquire, a partnership operated by Will Morse and Joshua Weatherall.
“Premium Subscription” or “Subscription” means a paid, auto-renewable subscription that provides access to the Services.
“Services” means the GymSquire mobile application, AI Coach, workout-planning tools, nutrition features, progress tracking, objectives, achievements, subscriptions and any other features made available by GymSquire.
“User”, “you” or “your” means any individual who accesses or uses the Services.
“User Content” means information or material you upload, submit, create or store through GymSquire, including profile information, custom workouts, AI messages and uploaded images.
2. About GymSquire
GymSquire is a digital fitness platform designed to assist users with planning, tracking and improving their fitness activities.
The Services may include:
AI-assisted fitness coaching;
personalised workout programmes;
nutrition guidance;
meal recommendations;
exercise explanations;
habit tracking;
progress tracking;
achievement and XP systems;
daily objectives;
food recognition;
objective verification using uploaded images;
personal-performance analytics; and
other fitness-related features introduced over time.
GymSquire is continually being developed. We may add, remove, improve, replace or modify features where reasonably necessary.
No particular feature, item of Content, reward or functionality is guaranteed to remain available indefinitely.
Where a change materially affects a paid Subscription, we will take reasonable steps to provide notice where required by applicable law or the Apple’s applicable App Store rules.
3. Eligibility
You must be at least 13 years old to create an account or use GymSquire.
If you are under 18, you confirm that you have permission from a parent or legal guardian to use the Services and purchase or maintain a Subscription where such permission is required.
By creating an account or using GymSquire, you confirm that:
the age and other information you provide is accurate;
you meet the minimum age requirement;
you have the legal capacity or necessary permission to enter into these Terms;
you will keep your account information reasonably accurate and current; and
you will comply with applicable laws and these Terms.
We may prevent registration, suspend access or request additional information where we reasonably believe that a user does not satisfy these eligibility requirements.
4. Your Account
You must create a GymSquire account to access the Services.
You are responsible for maintaining the confidentiality and security of your login credentials.
You agree to:
provide accurate registration information;
use a secure password;
keep your login information confidential;
notify us promptly if you suspect unauthorised account access; and
accept responsibility for activity carried out through your account, except where that activity results from circumstances for which you are not legally responsible.
You must not:
impersonate another person;
create an account using materially false information;
create an offensive, abusive, discriminatory or misleading username;
access another person’s account without permission;
sell, transfer or commercially trade your account; or
create multiple accounts to obtain repeated trials, discounts or promotional benefits.
We may suspend or terminate accounts that breach these Terms.
5. Subscription Requirement
GymSquire operates as a subscription-based service.
An active Subscription is required to access the main functionality of the Services.
The subscription plans currently available will be displayed within the application before purchase. Available plans, prices, billing periods, benefits and promotional offers may vary by country, App Store storefront, currency and eligibility.
The price and billing terms displayed in the purchase interface immediately before confirmation form part of your purchase.
No Subscription is active until Apple has successfully confirmed the In-App Purchase and GymSquire has verified the corresponding Subscription entitlement.
6. Apple In-App Purchase Payments
GymSquire Subscriptions offered through the iOS application are sold using Apple In-App Purchase (IAP) as auto-renewable subscriptions.
Apple presents and processes the purchase, manages the payment method associated with the user’s Apple Account, authenticates transactions, collects Subscription payments and renewals, provides transaction and entitlement information used to validate access, manages App Store subscription settings, and determines and processes App Store refund requests in accordance with Apple’s terms and applicable law.
GymSquire does not receive or store your complete payment-card details.
Your purchase is also subject to the Apple Media Services Terms and Conditions, Apple’s privacy policy, applicable App Store rules and any mandatory consumer rights that apply to you.
The price, billing period and any trial or introductory offer shown in Apple’s purchase interface immediately before you confirm the purchase are the authoritative purchase terms for that transaction.
7. Free Trials and Introductory Offers
GymSquire may offer an introductory free trial or another Apple-supported introductory or promotional offer to eligible users.
Where a three-day free trial is offered, the trial length, eligibility and price payable after the trial will be shown before purchase.
Unless cancelled in time through Apple, an eligible free trial converts to the paid auto-renewable Subscription shown in Apple’s purchase interface.
Apple’s UK terms state that a user who does not wish to be charged after a free trial should cancel at least twenty-four (24) hours before the free trial ends. Users should follow the cancellation timing and instructions shown by Apple for their Subscription.
Eligibility may depend on the user’s Apple Account and previous Subscription history, the Subscription group and product, the App Store storefront, Apple’s eligibility rules, and the terms displayed when the offer is presented.
GymSquire cannot guarantee that a particular user will be eligible for a particular Apple offer.
8. Automatic Renewal
GymSquire Subscriptions are auto-renewable and continue until cancelled through Apple.
By confirming the purchase through Apple, you authorise Apple to charge the payment method associated with your Apple Account in accordance with the Subscription terms displayed by Apple.
The renewal price will be the applicable price for your Subscription, subject to any valid Apple-supported offer or discount, an applicable Subscription price change, taxes, currency or storefront differences, and Apple’s applicable billing rules.
Apple may notify you of price changes and may require your consent where required by Apple’s rules or applicable law.
If Apple cannot collect a renewal payment, the Subscription may enter billing retry, a grace period where enabled, expire or otherwise change status under Apple’s billing rules. GymSquire may restrict premium access when Apple no longer reports a valid entitlement.
9. Cancellation
You may cancel your Subscription through the Subscription settings for your Apple Account.
Deleting the GymSquire application, logging out or deleting your GymSquire account does not cancel an Apple In-App Purchase Subscription.
Cancellation ordinarily prevents future automatic renewals. Unless Apple applies a refund, revocation, immediate termination or another outcome under its rules or applicable law, paid access ordinarily remains available until the end of the current paid Subscription period.
Users should follow Apple’s displayed cancellation instructions and timing. For a free trial, Apple’s UK terms state that cancellation should occur at least twenty-four (24) hours before the trial ends if the user does not wish to be charged.
10. Subscription Status and Access
GymSquire may validate Subscription entitlement using Apple transaction information, StoreKit, App Store server information and/or an authorised subscription-management service.
Access to premium Services depends on a valid Subscription entitlement.
10.1 Active
Your account exists and Apple reports, and GymSquire verifies, a valid Subscription entitlement. You may access the applicable premium Services.
10.2 Inactive, Expired, Refunded or Revoked
Your GymSquire account may continue to exist, but premium access may be restricted where the Subscription has expired, been refunded or revoked, or otherwise no longer provides a valid entitlement.
You may be shown options to purchase or renew a Subscription, restore an eligible purchase, manage your Apple Subscription, contact support or log out.
Loss of Subscription entitlement does not by itself delete your GymSquire account or stored progress.
10.3 Deleted
Your GymSquire account and associated personal information are handled following an account-deletion request as described in the Privacy Policy.
Account deletion is separate from Apple Subscription cancellation. You should separately cancel your Apple Subscription where necessary to prevent future renewal charges.
11. Restoring Purchases
GymSquire provides or may provide a Restore Purchases function for eligible Apple In-App Purchases.
You may use it after reinstalling GymSquire, changing device, logging back into GymSquire, where an active Subscription is not being recognised correctly, or where another purchase-recovery issue occurs.
Restoring a purchase does not itself create a new charge. It asks Apple to make available and/or confirm an existing eligible purchase or Subscription entitlement.
You may need to use the Apple Account associated with the original purchase and log into the appropriate GymSquire account so that the entitlement can be associated correctly.
12. Subscription Price Changes
Subscription prices may change from time to time through Apple’s App Store subscription system.
Any price change will be handled in accordance with applicable consumer law, Apple’s App Store and subscription rules, and any notice or consent requirements that apply.
Where Apple requires consent to a price increase, the Subscription may not renew at the increased price unless the required consent is provided.
You may cancel before a revised renewal price takes effect.
13. XP Discount Reward
GymSquire may offer eligible monthly subscribers an opportunity to earn a discount or promotional benefit connected with qualifying XP.
Under the current intended reward structure:
the user must earn 2,600 qualifying XP during one monthly billing period;
no more than 100 qualifying XP may be credited in a single day;
meeting the requirement may make the user eligible to claim an Apple-supported promotional Subscription offer intended to provide £3 off the next eligible monthly Subscription charge;
only one reward may be earned during a billing period;
rewards cannot be stacked, transferred, exchanged for cash or banked for later billing periods; and
eligibility may expire if the reward is not claimed within the period stated in the application.
The XP reward does not itself alter an Apple Subscription price. Any discounted Subscription price is effective only if an eligible Apple In-App Purchase offer is lawfully configured, presented through Apple’s permitted subscription-offer mechanisms, accepted where required, and successfully confirmed by Apple.
Before confirming an Apple promotional Subscription offer, the user will be shown the price and other purchase information supplied through Apple’s purchase interface.
A reward may be unavailable, refused, cancelled or removed where the XP requirement was not genuinely met; XP was obtained through fraud or manipulation; the reward has already been used; the Subscription or Apple Account is not eligible; the offer is unavailable in the user’s storefront; Apple does not permit or process the offer; the reward was displayed because of a technical error; or applying it would breach applicable law or Apple’s platform requirements.
GymSquire may change or discontinue the XP reward for future billing periods. We will not represent a discount as applied until Apple has successfully confirmed the relevant offer or transaction.
Nothing in this section requires or permits GymSquire to provide an in-app payment mechanism outside Apple In-App Purchase.
14. Refunds, Withdrawal and Billing Disputes
Refunds and cancellation rights for Apple In-App Purchases are governed by Apple’s applicable terms and mandatory consumer law.
Refund requests for App Store purchases are ordinarily submitted to and determined by Apple, including through Apple’s Report a Problem service or Apple Support.
GymSquire does not independently process the user’s App Store payment and cannot guarantee that Apple will approve a refund request.
For users in the United Kingdom, Apple’s applicable Media Services terms may provide cancellation or withdrawal rights for certain transactions, subject to the terms, time limits and exceptions stated by Apple and applicable law. Nothing in these Terms limits those rights.
GymSquire does not impose a separate twenty-four-hour refund cut-off on Apple In-App Purchases.
If Apple refunds, reverses or revokes a Subscription transaction, premium access may end immediately or when Apple reports that entitlement has ended. The Subscription may be marked refunded, revoked, expired or inactive, and a valid Subscription entitlement may be required before premium access can resume.
A refund does not by itself delete your GymSquire account or other account information. Account deletion is handled separately under the Privacy Policy.
For assistance identifying a GymSquire purchase or resolving an entitlement issue, contact:
team\@gymsquire.co.uk
15. Consumer Rights
Nothing in these Terms excludes, restricts or limits any statutory rights available to you under applicable consumer-protection law.
If any provision of these Terms conflicts with a mandatory consumer right, that provision will apply only to the maximum extent permitted by law.
Digital subscriptions, free trials, renewals, cancellations and refunds may be subject to additional consumer protections in the user’s country of residence.
16. AI Coach
GymSquire includes an AI-powered coaching assistant.
The AI Coach may provide personalised educational guidance concerning:
exercise;
resistance and strength training;
hypertrophy;
fat loss and muscle gain;
nutrition;
supplementation;
recovery;
motivation;
healthy habits;
meal suggestions;
calorie and macronutrient estimation;
food recognition;
objective verification; and
programme recommendations.
Responses are automatically generated using artificial intelligence and the information available at the time of the request.
AI-generated content:
may be incomplete;
may contain errors;
may misunderstand information;
may not reflect the latest research;
may not be appropriate for every individual; and
must not be treated as professional medical advice.
The AI Coach does not replace a qualified healthcare professional, registered dietitian, physiotherapist or other regulated professional.
17. Medical Disclaimer
GymSquire is a fitness application. It is not a medical service.
Neither GymSquire nor the AI Coach provides:
medical diagnosis;
medical treatment;
emergency assistance;
clinical healthcare services;
prescriptions; or
professional medical advice.
Nothing within the Services should be interpreted as a diagnosis or treatment recommendation.
Always exercise within your capabilities.
If you experience pain, dizziness, illness, injury, breathing difficulty or unexpected symptoms, stop the relevant activity and seek appropriate assistance.
In an emergency, contact the emergency services in your location.
You should seek appropriate professional advice before beginning or materially changing an exercise or nutrition programme if you:
have a medical condition;
are pregnant;
are recovering from surgery;
have an injury;
have an eating disorder or history of disordered eating;
take medication that may affect exercise or nutrition; or
otherwise have concerns regarding your health.
Your use of GymSquire is voluntary.
18. Fitness Disclaimer
Physical exercise involves inherent risks, including:
muscle strain;
ligament or tendon injury;
joint injury;
falls;
fatigue;
illness;
cardiovascular complications; and
serious injury.
By using GymSquire, you acknowledge that physical activity carries risks.
You are responsible for:
selecting appropriate exercise loads;
using safe technique;
exercising in a suitable environment;
using equipment correctly;
stopping when an activity causes unexpected pain or symptoms; and
deciding whether an exercise or programme is appropriate for you.
GymSquire does not guarantee any particular outcome, including:
weight loss;
muscle gain;
increased strength;
improved physique;
improved health;
improved performance; or
completion of any goal.
Results vary between individuals.
Nothing in these Terms excludes liability that cannot legally be excluded.
19. Nutrition Disclaimer
Nutrition information provided by GymSquire, including meal suggestions, calorie estimates, macronutrient estimates, supplement information and food-image analysis, is provided for general educational purposes.
Food recognition and nutritional estimation use automated systems and may be inaccurate.
Users remain responsible for their dietary decisions.
You should independently verify ingredients and nutritional information where this matters to your health or safety.
Users with:
food allergies;
intolerances;
medical conditions;
specialist dietary requirements;
pregnancy-related requirements; or
a history of disordered eating
should seek appropriate professional guidance before relying on nutritional recommendations.
GymSquire does not guarantee the composition, safety or allergen status of any food shown in an uploaded image.
20. Acceptable Use
You may use GymSquire only for lawful personal fitness, nutrition and wellbeing purposes.
You must not:
use the Services unlawfully;
impersonate another person or organisation;
create offensive, abusive, discriminatory or misleading usernames or profiles;
upload malware, viruses or harmful code;
interfere with the operation or security of the Services;
gain or attempt to gain unauthorised access to an account, server, database or system;
circumvent access restrictions;
exploit bugs or vulnerabilities;
falsify XP, objective completion or reward eligibility;
manipulate payment, Subscription or discount systems;
use bots, scripts, scraping tools or unauthorised automation;
overload or disrupt GymSquire’s infrastructure;
commit fraud or assist another person in doing so; or
use the Services in a way that infringes another person’s rights.
A breach may result in restriction, suspension or termination.
21. AI Usage
You must not:
use the AI Coach for unlawful purposes;
attempt to bypass its safety systems;
attempt to extract confidential information, internal instructions or system prompts;
reverse engineer the AI systems;
use automated tools to collect AI responses at scale;
use the AI Coach primarily for matters unrelated to fitness, nutrition, exercise, recovery or wellbeing;
use the AI Coach to harass, threaten or abuse another person;
present AI-generated material as professional medical advice; or
use AI output in a way that violates applicable law.
We may restrict or remove AI access where misuse is reasonably suspected.
22. Objective Verification and Food Recognition
GymSquire may use artificial intelligence to analyse uploaded images for:
objective verification;
food recognition;
calorie estimation; and
macronutrient estimation.
These systems may produce incorrect results.
In particular:
an objective may be incorrectly approved or rejected;
food may be misidentified;
ingredients or portion sizes may be misjudged;
calorie and nutritional values may be inaccurate; and
image quality may affect results.
Objective verification is provided for motivational and engagement purposes and is not a medical, legal, employment or insurance assessment.
Users must submit truthful content and must not intentionally manipulate verification systems.
GymSquire may correct or remove XP, objectives, achievements or discount eligibility obtained through fraud, manipulation or technical error.
23. User Content
You retain ownership of User Content you submit.
By submitting User Content, you grant GymSquire a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transmit, process and display that content only to the extent reasonably necessary to:
provide the Services;
operate requested features;
maintain security;
troubleshoot technical problems; and
comply with applicable law.
This licence ends when the relevant User Content is deleted, except to the extent that temporary copies remain in backups or retention is legally required.
You confirm that your User Content:
belongs to you or you have permission to use it;
does not infringe intellectual-property or privacy rights;
is not unlawful or defamatory;
does not contain malware; and
does not contain illegal material.
You should not upload images or information concerning another identifiable person without appropriate permission.
We may remove content that breaches these Terms.
24. Privacy and Data Retention
Our collection and use of personal information are described in the GymSquire Privacy Policy.
Without limiting that policy:
GymSquire AI conversation records are ordinarily removed from live systems after approximately twenty-four hours;
food and objective-verification images are deleted promptly after processing;
inactive subscription accounts are not automatically deleted;
users may request account deletion through the application; and
limited information may remain temporarily in backups or be retained where legally required.
The Privacy Policy forms part of the framework governing your use of the Services but does not replace these Terms.
25. Intellectual Property
All intellectual-property rights in GymSquire and its original Content belong to GymSquire or its licensors unless otherwise stated.
This includes:
software;
source code;
databases;
algorithms;
AI integrations;
branding;
names and logos;
trademarks;
graphics and animations;
icons;
workout libraries;
original nutrition content;
achievements;
objectives;
XP systems;
interface designs;
audio; and
written material.
Nothing in these Terms transfers ownership of GymSquire intellectual property to you.
We grant you a limited, personal, non-exclusive, non-transferable and revocable right to use the Services in accordance with these Terms for the duration of your permitted access.
26. Restrictions
Unless expressly authorised in writing, you must not:
copy or reproduce the application;
sell or redistribute GymSquire Content;
reverse engineer or decompile the application, except where applicable law expressly permits it;
modify or create derivative works from the Services;
scrape or extract data;
extract workout or nutrition databases;
reproduce AI output at scale;
use GymSquire Content or output to train another AI system;
mirror or frame the Services;
remove proprietary notices; or
commercially exploit any part of the Services.
27. Availability
We aim to provide reliable access but do not guarantee that the Services will always be uninterrupted, error-free or available.
Interruptions may result from:
scheduled or emergency maintenance;
software updates;
security work;
internet or network failures;
Apple App Store or In-App Purchase outages;
OpenAI, Supabase, Cloudflare or other provider outages;
device incompatibility;
events beyond our reasonable control; or
legal or regulatory requirements.
We will take reasonable steps to restore affected Services.
Nothing in this section excludes rights or remedies that cannot be excluded by law.
28. Updates and Changes to the Services
We may update GymSquire to:
add or improve features;
fix bugs;
address security issues;
change AI systems;
modify Subscription benefits;
maintain platform compatibility;
comply with legal requirements; or
discontinue features that are no longer practical to provide.
You may need to install an update to continue using the Services safely.
Where we discontinue the Services entirely or materially reduce paid functionality, we will comply with applicable consumer law and relevant platform requirements.
29. Third-Party Services
GymSquire integrates with third-party services which may include:
Apple;
OpenAI;
Supabase;
Cloudflare;
OnSpace;
Google Workspace;
Framer; and
other technical providers introduced from time to time.
Your use of platform services may also be subject to the provider’s terms and policies.
We are responsible for selecting and using providers with reasonable care, but we do not control every aspect of third-party infrastructure.
Nothing in this section excludes responsibility that cannot legally be excluded.
30. Suspension and Termination
We may restrict, suspend or terminate access where we reasonably believe that you have:
materially breached these Terms;
abused the AI Coach;
manipulated XP, discounts or objectives;
attempted to compromise security;
committed fraud;
submitted unlawful content;
infringed intellectual-property rights;
created an unacceptable risk to users or GymSquire; or
repeatedly failed to comply after receiving a warning.
Where appropriate, we may provide notice and an opportunity to remedy the issue.
Immediate action may be taken where necessary to protect users, data, infrastructure or legal rights.
Termination by GymSquire does not automatically cancel an Apple In-App Purchase Subscription. You remain responsible for managing cancellation through your Apple Account subscription settings.
Termination does not affect rights and obligations that arose before termination.
31. Limitation of Liability
Nothing in these Terms excludes or limits liability for:
death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
breach of statutory rights that cannot be excluded; or
any other liability that cannot lawfully be excluded or limited.
Subject to the above and to the maximum extent permitted by law, GymSquire is not responsible for losses that:
were not reasonably foreseeable when you accepted these Terms;
result from misuse of the Services;
arise from failure to follow safety guidance;
arise solely from reliance on inaccurate AI output;
result from inaccurate food or objective analysis;
result from circumstances beyond our reasonable control; or
relate to business use where the Services were supplied for personal consumer use.
Where legally permitted, GymSquire’s total aggregate liability arising from your use of the Services will not exceed the greater of:
the amount you paid for GymSquire during the twelve months before the event giving rise to the claim; or
any minimum amount of liability required by applicable law.
This section does not affect mandatory consumer rights.
32. Indemnity
To the extent permitted by applicable law, you agree to compensate GymSquire for reasonable losses, liabilities, damages and costs directly resulting from:
your deliberate misuse of the Services;
your material breach of these Terms;
your unlawful conduct; or
your infringement of another person’s rights.
This obligation does not apply to losses caused by GymSquire’s own breach, negligence or unlawful conduct.
33. Events Beyond Our Reasonable Control
GymSquire is not responsible for delay or failure caused by events beyond our reasonable control, including:
widespread internet or telecommunications failure;
failure of third-party infrastructure;
natural disasters;
war, terrorism or civil disorder;
industrial disputes;
government action;
epidemics or pandemics;
cyberattacks despite reasonable security measures; or
platform-wide Apple App Store or In-App Purchase outages.
We will take reasonable steps to reduce disruption and restore the Services.
34. Changes to These Terms
We may update these Terms where necessary to reflect:
changes to the Services;
changes to payment or Subscription systems;
changes to third-party providers;
legal or regulatory developments;
security requirements; or
changes to our business.
Where changes materially affect your rights, we will provide reasonable notice through the application, email or another appropriate method.
The revised Terms will take effect from the date stated in the notice or updated document.
Where applicable law requires your express agreement to a material change, we will request it.
35. Transfer of These Terms
We may transfer our rights and obligations under these Terms as part of a business reorganisation, partnership restructuring, merger, acquisition or sale of GymSquire.
Any transfer will not reduce your statutory rights.
You may not transfer your account or rights under these Terms to another person without our written permission.
36. Governing Law and Disputes
These Terms are governed by the laws of England and Wales.
If you are a consumer resident elsewhere, you may also benefit from mandatory protections under the law of your country of residence.
The courts of England and Wales will have jurisdiction, except where applicable consumer law entitles you to bring proceedings in another jurisdiction.
We encourage users to contact us first so that we can attempt to resolve a dispute informally.
37. Contact Information
GymSquire
Partnership operated by:
Will Morse Joshua Weatherall
Business correspondence address:
10 Enid Street Tonypandy CF40 2UR United Kingdom
Email:
team\@gymsquire.co.uk
38. General Provisions
These Terms, the Privacy Policy and any additional terms expressly presented during purchase constitute the agreement between you and GymSquire concerning the Services.
If part of these Terms is found unlawful or unenforceable, the remaining provisions will continue to apply.
A failure or delay by GymSquire in enforcing a provision does not waive our right to enforce it later.
Headings are included for convenience and do not affect interpretation.
Sections concerning intellectual property, liability, disputes, User Content and obligations that are intended by their nature to continue will survive termination.
Acceptance
By creating an account, purchasing a Subscription or using GymSquire, you confirm that you have read, understood and agree to these Terms & Conditions.