GymSquire Terms & Conditions

Version 2.0

Last updated: 4 August 2026 These Terms & Conditions (“Terms”) govern your access to and use of the GymSquire mobile application, artificial-intelligence features and all related services operated by GymSquire (collectively, the “Services”). Please read these Terms carefully before creating an account, purchasing a subscription or using GymSquire. By creating an account, purchasing a subscription or otherwise accessing or using the Services, you confirm that you have read, understood and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not create an account, purchase a subscription or use the Services. Nothing in these Terms excludes or limits any legal rights that cannot lawfully be excluded or limited.

1. Definitions

In these Terms: “AI Coach” means the artificial-intelligence coaching assistant and related AI-powered features made available through GymSquire. “App Store Provider” means Apple, Google or another authorised application marketplace through which GymSquire is distributed or a Subscription is purchased. “Content” means text, images, workouts, exercise data, meal suggestions, custom workouts, graphics, software, audio, logos and any other material made available through the Services. “GymSquire”, “we”, “our” or “us” means GymSquire, a partnership operated by Will Morse and Joshua Weatherall. “Premium Subscription” or “Subscription” means a paid, auto-renewable subscription that provides access to the Services. “Services” means the GymSquire mobile application, AI Coach, workout-planning tools, nutrition features, progress tracking, objectives, achievements, subscriptions and any other features made available by GymSquire. “User”, “you” or “your” means any individual who accesses or uses the Services. “User Content” means information or material you upload, submit, create or store through GymSquire, including profile information, custom workouts, AI messages and uploaded images.

2. About GymSquire

GymSquire is a digital fitness platform designed to assist users with planning, tracking and improving their fitness activities. The Services may include AI-assisted fitness coaching, personalised workout programmes, nutrition guidance, meal recommendations, exercise explanations, habit tracking, progress tracking, achievement and XP systems, daily objectives, food recognition, objective verification using uploaded images, personal-performance analytics and other fitness-related features introduced over time. GymSquire is continually being developed. We may add, remove, improve, replace or modify features where reasonably necessary. No particular feature, item of Content, reward or functionality is guaranteed to remain available indefinitely. Where a change materially affects a paid Subscription, we will take reasonable steps to provide notice where required by applicable law or the relevant App Store Provider’s rules.

3. Eligibility

You must be at least 13 years old to create an account or use GymSquire. If you are under 18, you confirm that you have permission from a parent or legal guardian to use the Services and purchase or maintain a Subscription where such permission is required. By creating an account or using GymSquire, you confirm that the age and other information you provide is accurate, you meet the minimum age requirement, you have the legal capacity or necessary permission to enter into these Terms, you will keep your account information reasonably accurate and current, and you will comply with applicable laws and these Terms. We may prevent registration, suspend access or request additional information where we reasonably believe that a user does not satisfy these eligibility requirements.

4. Your Account

You must create a GymSquire account to access the Services. You are responsible for maintaining the confidentiality and security of your login credentials. You agree to provide accurate registration information, use a secure password, keep your login information confidential, notify us promptly if you suspect unauthorised account access, and accept responsibility for activity carried out through your account except where that activity results from circumstances for which you are not legally responsible. You must not impersonate another person, create an account using materially false information, create an offensive, abusive, discriminatory or misleading username, access another person’s account without permission, sell, transfer or commercially trade your account, or create multiple accounts to obtain repeated trials, discounts or promotional benefits. We may suspend or terminate accounts that breach these Terms.

5. Subscription Requirement

GymSquire operates as a subscription-based service. An active Subscription is required to access the main functionality of the Services. The subscription plans currently available will be displayed within the application before purchase. Available plans, prices, billing periods, benefits and promotional offers may vary by country, platform, currency and App Store Provider. The price and billing terms displayed in the purchase interface immediately before confirmation form part of your purchase. No Subscription is active until the relevant App Store Provider has successfully confirmed the purchase.

6. App Store Payments

Subscriptions purchased through the iOS version of GymSquire are processed through Apple In-App Purchase. Subscriptions purchased through the Android version of GymSquire are processed through Google Play Billing. The relevant App Store Provider processes your payment, stores and manages your payment method, authenticates the transaction, collects recurring subscription payments, provides purchase records, manages certain cancellations and refunds, and pays the relevant proceeds to GymSquire after deducting applicable commissions, taxes or charges. GymSquire does not receive or store your complete payment-card details. Your purchase is also subject to the applicable terms, billing rules and privacy practices of Apple or Google. Prices may include or exclude taxes depending on your location and the presentation used by the relevant App Store Provider.

7. Free Trials and Introductory Offers

GymSquire may offer an introductory free trial or reduced-price introductory period to eligible users. Any applicable trial length, introductory price, eligibility requirement and renewal price will be displayed before the user confirms the Subscription. Unless cancelled before the end of the trial or introductory period, the Subscription will automatically renew at the price displayed during purchase. Trial eligibility may be determined by the App Store Provider, previous subscription or trial history, Apple ID or Google Play account, subscription product selected and any other eligibility rules displayed at purchase. A user may be prevented from receiving more than one introductory offer for the same subscription group or product. We may introduce, modify or discontinue promotional offers, but this will not retrospectively alter a trial or offer already validly accepted.

8. Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before renewal takes effect. By purchasing a Subscription, you authorise the relevant App Store Provider to charge the payment method associated with your Apple ID or Google Play account at each renewal. The renewal price will be the price displayed and accepted at purchase, subject to a valid promotional offer or discount, an approved price change, applicable taxes, currency conversion and any other change permitted under applicable law and the App Store Provider’s rules. You are responsible for maintaining a valid payment method with the relevant App Store Provider. A failed payment may result in a billing-retry period, grace period, temporary suspension, expiration of the Subscription or another outcome determined by the relevant App Store Provider.

9. Cancellation

You may cancel your Subscription through the subscription-management settings provided by the App Store Provider through which you purchased it. Deleting the GymSquire application, deleting your GymSquire account or logging out does not automatically cancel your Subscription. Unless a refund, immediate cancellation or mandatory consumer right applies, cancellation prevents future renewals, access ordinarily remains active until the end of the current paid billing period, and no partial refund is normally provided for an unused part of that billing period. Instructions may be made available within GymSquire, but the final cancellation process is controlled by Apple or Google.

10. Subscription Status and Access

GymSquire may verify your Subscription with the relevant App Store Provider or an authorised subscription-management service. Access depends on a valid subscription entitlement. Your account may be active, inactive or expired, or deleted. Active accounts have an active Subscription and may access the Services. Inactive or expired accounts exist but do not have an active Subscription, so main Services are restricted and you may be shown options to renew, restore a purchase, manage your Subscription, contact support or log out. Your account and stored progress are not automatically deleted merely because a Subscription expires, is cancelled or is refunded. Deleted accounts and associated personal information are deleted following an account-deletion request, subject to limited retention described in the Privacy Policy. Account deletion is separate from subscription cancellation, and you should cancel through the App Store Provider before deleting your account where necessary to prevent future renewal charges.

11. Restoring Purchases

GymSquire may provide a Restore Purchases function. You may use this function if you reinstall the application, change device, log back into GymSquire, have an active Subscription but access is not showing correctly, or another purchase-recovery issue occurs. A restored purchase must be associated with the same Apple ID or Google Play account used for the original purchase. Restoring a purchase does not create a new charge; it asks the relevant App Store Provider to confirm an existing entitlement. We may require you to log into the correct GymSquire account before restoration can be completed.

12. Subscription Price Changes

Subscription prices may change from time to time. Price changes will be managed in accordance with applicable consumer law, the relevant App Store Provider’s rules, and any consent or notice requirements imposed by Apple or Google. A price change will not ordinarily alter a billing period already paid for. Where required, you may receive advance notice and may be required to consent to the new price. If you do not consent where consent is required, the Subscription may not renew. You may cancel before the revised price takes effect.

13. XP Discount Reward

GymSquire may offer eligible monthly subscribers the opportunity to earn a discount against their next monthly renewal by earning qualifying XP during the current subscription billing period. Under the current reward structure, the user must earn 2,600 qualifying XP during one monthly billing period, no more than 100 qualifying XP may be credited in a single day, and once the requirement is met the user may unlock the opportunity to claim £3 off the next eligible monthly renewal. Only one discount may be earned during a billing period. Discounts cannot be combined, stacked, transferred, exchanged for cash or carried over. The discount must be claimed before the current billing period ends, an unclaimed discount expires when the next billing period begins, and the discount applies only to the next eligible monthly renewal. The reward is available only to eligible monthly subscribers unless GymSquire expressly states otherwise. The appearance of an animation, notification, XP bar or claim button does not guarantee the discount has been applied. The discount is applied only after GymSquire verifies the XP requirement has been genuinely met, the user has an active eligible Subscription, the user presses the claim button before the current billing period ends, the user has not already claimed a discount for that billing period, the App Store Provider accepts or confirms the promotional offer, and GymSquire receives confirmation that the offer has been successfully applied. The App Store Provider may require confirmation through an Apple or Google purchase-confirmation interface. The reward may be refused, cancelled or removed for fraud, manipulation, technical error, ineligibility, late claim, platform rejection, regional unavailability or breach of law or platform requirements. GymSquire may change the XP requirement, qualifying activities, daily XP limit, discount value or reward structure for future billing periods and does not guarantee that the XP discount reward will remain available indefinitely.

14. Refunds

Refunds for Subscriptions purchased through Apple or Google are subject to the relevant App Store Provider’s refund rules and applicable consumer law. For Apple App Store purchases, refund requests are ordinarily submitted to and determined by Apple, and GymSquire does not independently control or guarantee Apple’s decision. For Google Play purchases, refund requests may be submitted through Google Play or, where GymSquire has authority to consider the request directly, by contacting us. Where GymSquire has authority to make, recommend or process a refund decision, requests made within twenty-four hours of a successful payment will ordinarily be considered. Requests submitted after twenty-four hours will not normally be approved by GymSquire unless required by law, caused by a verified technical or billing error, justified by exceptional circumstances, or required or independently approved by the App Store Provider. Refund enquiries may be submitted to team@gymsquire.co.uk. Where a payment is refunded, reversed or revoked, paid functionality may end immediately, the Subscription entitlement may be marked refunded, revoked, expired or inactive, and the user may need to purchase or restore a valid Subscription before regaining access. A refund does not normally delete the GymSquire account, workout history, progress or other account information. Nothing in this section limits statutory consumer rights.

15. Consumer Rights

Nothing in these Terms excludes, restricts or limits any statutory rights available to you under applicable consumer-protection law. If any provision conflicts with a mandatory consumer right, that provision will apply only to the maximum extent permitted by law. Digital subscriptions, free trials, renewals, cancellations and refunds may be subject to additional consumer protections in the user’s country of residence.

16. AI Coach

GymSquire includes an AI-powered coaching assistant. The AI Coach may provide personalised educational guidance concerning exercise, resistance and strength training, hypertrophy, fat loss and muscle gain, nutrition, supplementation, recovery, motivation, healthy habits, meal suggestions, calorie and macronutrient estimation, food recognition, objective verification and programme recommendations. Responses are automatically generated using artificial intelligence and information available at the time of the request. AI-generated content may be incomplete, contain errors, misunderstand information, not reflect the latest research, not be appropriate for every individual, and must not be treated as professional medical advice. The AI Coach does not replace a qualified healthcare professional, registered dietitian, physiotherapist or other regulated professional.

17. Medical Disclaimer

GymSquire is a fitness application and is not a medical service. Neither GymSquire nor the AI Coach provides medical diagnosis, medical treatment, emergency assistance, clinical healthcare services, prescriptions or professional medical advice. Nothing within the Services should be interpreted as a diagnosis or treatment recommendation. Always exercise within your capabilities. If you experience pain, dizziness, illness, injury, breathing difficulty or unexpected symptoms, stop the relevant activity and seek appropriate assistance. In an emergency, contact the emergency services in your location. You should seek professional advice before beginning or materially changing exercise or nutrition if you have a medical condition, are pregnant, are recovering from surgery, have an injury, have an eating disorder or history of disordered eating, take medication that may affect exercise or nutrition, or otherwise have health concerns. Your use of GymSquire is voluntary.

18. Fitness Disclaimer

Physical exercise involves inherent risks including muscle strain, ligament or tendon injury, joint injury, falls, fatigue, illness, cardiovascular complications and serious injury. By using GymSquire, you acknowledge that physical activity carries risks. You are responsible for selecting appropriate exercise loads, using safe technique, exercising in a suitable environment, using equipment correctly, stopping when an activity causes unexpected pain or symptoms, and deciding whether an exercise or programme is appropriate for you. GymSquire does not guarantee weight loss, muscle gain, increased strength, improved physique, improved health, improved performance or completion of any goal. Results vary between individuals. Nothing in these Terms excludes liability that cannot legally be excluded.

19. Nutrition Disclaimer

Nutrition information provided by GymSquire, including meal suggestions, calorie estimates, macronutrient estimates, supplement information and food-image analysis, is provided for general educational purposes. Food recognition and nutritional estimation use automated systems and may be inaccurate. Users remain responsible for their dietary decisions and should independently verify ingredients and nutritional information where this matters to health or safety. Users with food allergies, intolerances, medical conditions, specialist dietary requirements, pregnancy-related requirements or a history of disordered eating should seek appropriate professional guidance before relying on nutritional recommendations. GymSquire does not guarantee the composition, safety or allergen status of food shown in an uploaded image.

20. Acceptable Use

You may use GymSquire only for lawful personal fitness, nutrition and wellbeing purposes. You must not use the Services unlawfully, impersonate another person or organisation, create offensive or misleading usernames or profiles, upload malware, interfere with operation or security, attempt unauthorised access, circumvent restrictions, exploit bugs, falsify XP or reward eligibility, manipulate payment or discount systems, use unauthorised automation, overload infrastructure, commit fraud or infringe another person’s rights. A breach may result in restriction, suspension or termination.

21. AI Usage

You must not use the AI Coach for unlawful purposes, bypass safety systems, extract confidential information or system prompts, reverse engineer AI systems, collect AI responses at scale, use the AI Coach primarily for matters unrelated to fitness, nutrition, exercise, recovery or wellbeing, harass or abuse another person, present AI-generated material as professional medical advice, or use AI output in a way that violates applicable law. We may restrict or remove AI access where misuse is reasonably suspected.

22. Objective Verification and Food Recognition

GymSquire may use artificial intelligence to analyse uploaded images for objective verification, food recognition, calorie estimation and macronutrient estimation. These systems may produce incorrect results. Objectives may be incorrectly approved or rejected, food may be misidentified, ingredients or portion sizes may be misjudged, nutritional values may be inaccurate, and image quality may affect results. Objective verification is provided for motivation and engagement only and is not a medical, legal, employment or insurance assessment. Users must submit truthful content and must not manipulate verification systems. GymSquire may correct or remove XP, objectives, achievements or discount eligibility obtained through fraud, manipulation or technical error.

23. User Content

You retain ownership of User Content you submit. By submitting User Content, you grant GymSquire a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, transmit, process and display that content only to the extent reasonably necessary to provide the Services, operate requested features, maintain security, troubleshoot technical problems and comply with law. This licence ends when the relevant User Content is deleted, except where temporary backup copies remain or retention is legally required. You confirm that your User Content belongs to you or you have permission to use it, does not infringe rights, is not unlawful or defamatory, does not contain malware and does not contain illegal material. You should not upload images or information concerning another identifiable person without appropriate permission. We may remove content that breaches these Terms.

24. Privacy and Data Retention

Our collection and use of personal information are described in the GymSquire Privacy Policy. Without limiting that policy, GymSquire AI conversation records are ordinarily removed from live systems after approximately twenty-four hours, food and objective-verification images are deleted promptly after processing, inactive subscription accounts are not automatically deleted, users may request account deletion through the application, and limited information may remain temporarily in backups or be retained where legally required. The Privacy Policy forms part of the framework governing your use of the Services but does not replace these Terms.

25. Intellectual Property

All intellectual-property rights in GymSquire and its original Content belong to GymSquire or its licensors unless otherwise stated. This includes software, source code, databases, algorithms, AI integrations, branding, names and logos, trademarks, graphics and animations, icons, workout libraries, original nutrition content, achievements, objectives, XP systems, interface designs, audio and written material. Nothing in these Terms transfers ownership of GymSquire intellectual property to you. We grant you a limited, personal, non-exclusive, non-transferable and revocable right to use the Services in accordance with these Terms for the duration of your permitted access.

26. Restrictions

Unless expressly authorised in writing, you must not copy or reproduce the application, sell or redistribute GymSquire Content, reverse engineer or decompile the application except where law expressly permits it, modify or create derivative works from the Services, scrape or extract data, extract workout or nutrition databases, reproduce AI output at scale, use GymSquire Content or output to train another AI system, mirror or frame the Services, remove proprietary notices or commercially exploit any part of the Services.

27. Availability

We aim to provide reliable access but do not guarantee that the Services will always be uninterrupted, error-free or available. Interruptions may result from maintenance, software updates, security work, internet or network failures, App Store Provider outages, OpenAI, Supabase, Cloudflare or other provider outages, device incompatibility, events beyond our reasonable control, or legal or regulatory requirements. We will take reasonable steps to restore affected Services. Nothing in this section excludes rights or remedies that cannot be excluded by law.

28. Updates and Changes to the Services

We may update GymSquire to add or improve features, fix bugs, address security issues, change AI systems, modify Subscription benefits, maintain platform compatibility, comply with legal requirements or discontinue features that are no longer practical to provide. You may need to install an update to continue using the Services safely. Where we discontinue the Services entirely or materially reduce paid functionality, we will comply with applicable consumer law and relevant platform requirements.

29. Third-Party Services

GymSquire integrates with third-party services which may include Apple, Google, OpenAI, Supabase, Cloudflare, OnSpace, Google Workspace, Framer and other technical providers introduced from time to time. Your use of platform services may also be subject to the provider’s terms and policies. We are responsible for selecting and using providers with reasonable care, but we do not control every aspect of third-party infrastructure. Nothing in this section excludes responsibility that cannot legally be excluded.

30. Suspension and Termination

We may restrict, suspend or terminate access where we reasonably believe that you have materially breached these Terms, abused the AI Coach, manipulated XP, discounts or objectives, attempted to compromise security, committed fraud, submitted unlawful content, infringed intellectual-property rights, created an unacceptable risk to users or GymSquire, or repeatedly failed to comply after receiving a warning. Where appropriate, we may provide notice and an opportunity to remedy the issue. Immediate action may be taken where necessary to protect users, data, infrastructure or legal rights. Termination by GymSquire does not automatically cancel an App Store Subscription unless the relevant platform permits us to cancel it. You remain responsible for managing cancellation through Apple or Google.

31. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of statutory rights that cannot be excluded, or any other liability that cannot lawfully be excluded or limited. Subject to the above and to the maximum extent permitted by law, GymSquire is not responsible for losses that were not reasonably foreseeable, result from misuse of the Services, arise from failure to follow safety guidance, arise solely from reliance on inaccurate AI output, result from inaccurate food or objective analysis, result from circumstances beyond our reasonable control, or relate to business use where the Services were supplied for personal consumer use. Where legally permitted, GymSquire’s total aggregate liability will not exceed the greater of the amount you paid during the twelve months before the event giving rise to the claim or any minimum amount required by law.

32. Indemnity

To the extent permitted by applicable law, you agree to compensate GymSquire for reasonable losses, liabilities, damages and costs directly resulting from your deliberate misuse of the Services, material breach of these Terms, unlawful conduct or infringement of another person’s rights. This obligation does not apply to losses caused by GymSquire’s own breach, negligence or unlawful conduct.

33. Events Beyond Our Reasonable Control

GymSquire is not responsible for delay or failure caused by events beyond our reasonable control, including widespread internet or telecommunications failure, failure of third-party infrastructure, natural disasters, war, terrorism or civil disorder, industrial disputes, government action, epidemics or pandemics, cyberattacks despite reasonable security measures, or platform-wide Apple or Google outages. We will take reasonable steps to reduce disruption and restore the Services.

34. Changes to These Terms

We may update these Terms where necessary to reflect changes to the Services, payment or Subscription systems, third-party providers, legal or regulatory developments, security requirements or our business. Where changes materially affect your rights, we will provide reasonable notice through the application, email or another appropriate method. The revised Terms will take effect from the date stated in the notice or updated document. Where applicable law requires your express agreement to a material change, we will request it.

35. Transfer of These Terms

We may transfer our rights and obligations under these Terms as part of a business reorganisation, partnership restructuring, merger, acquisition or sale of GymSquire. Any transfer will not reduce your statutory rights. You may not transfer your account or rights under these Terms to another person without our written permission.

36. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. If you are a consumer resident elsewhere, you may also benefit from mandatory protections under the law of your country of residence. The courts of England and Wales will have jurisdiction, except where applicable consumer law entitles you to bring proceedings in another jurisdiction. We encourage users to contact us first so that we can attempt to resolve a dispute informally.

37. Contact Information

GymSquire. Partnership operated by Will Morse and Joshua Weatherall. Business correspondence address: 82 Claude Road, Caerphilly, CF83 1GN, United Kingdom. Email: team@gymsquire.co.uk

38. General Provisions

These Terms, the Privacy Policy and any additional terms expressly presented during purchase constitute the agreement between you and GymSquire concerning the Services. If part of these Terms is found unlawful or unenforceable, the remaining provisions will continue to apply. A failure or delay by GymSquire in enforcing a provision does not waive our right to enforce it later. Headings are included for convenience and do not affect interpretation. Sections concerning intellectual property, liability, disputes, User Content and obligations that are intended by their nature to continue will survive termination.

Acceptance

By creating an account, purchasing a Subscription or using GymSquire, you confirm that you have read, understood and agree to these Terms & Conditions.